Suna 101 Terms & Conditions — Please read before using the platform

Suna 101 (referred to as "we", "the platform", or "Suna 101") is an internationally licensed online gaming platform. These Terms and Conditions constitute a legally binding agreement between you (the member or user) and Suna 101.

By registering, logging in, or using Suna 101, you are deemed to have accepted all of these Terms and Conditions. If you do not agree to any of the terms, we kindly ask that you refrain from using the platform.

Suna 101 believes in transparency. That's why all our rules are written in plain, straightforward language rather than complex legal jargon. If you have any questions, feel free to reach out to our customer support team.

To register an account and play on Suna 101, you must meet the following eligibility requirements:

• You must be at least 18 years of age.
• You must be legally eligible to participate in online gaming under the laws of your own country.
• You are opening an account in your own name and with your own details — not on behalf of anyone else.
• You are financially capable and able to make informed gaming decisions.

Suna 101 may request identity verification documents (national ID, passport, or driving license) at any time for age verification purposes. Failure to cooperate may result in a temporary account suspension.

Each individual may hold only one account on Suna 101. Creating, maintaining, or using multiple accounts is strictly prohibited.

• Accurate and genuine information must be provided when creating an account.
• It is your responsibility to keep your password and login credentials secure.
• Accounts may not be shared with or transferred to any other person.
• If you notice any suspicious activity on your account, please notify us immediately.
• Update your account if any details change (such as phone number or email).

If any account information is found to be false or evidence of a policy violation is discovered, Suna 101 reserves the right to close the account without prior notice.

Deposits on Suna 101 can be made via bKash, Nagad, Rocket, and approved bank transfers. Deposits are generally processed instantly.

• Minimum deposit amount: BDT 500.
• Maximum daily deposit limit: BDT 1,00,000 (higher for VIP members).
• Deposits must be made using a payment method registered in your own name.
• Depositing on behalf of another person or using third-party funds is prohibited.
• If a deposit is unsuccessful, please wait 5 minutes and then contact customer support.

Suna 101 reserves the right to investigate any suspicious deposit transactions. If money laundering or funds from illegal sources are detected, the relevant authorities will be notified immediately and the account will be closed.

Suna 101 is committed to paying all legitimate winnings. The withdrawal process is transparent and fast.

• Minimum withdrawal amount: BDT 200.
• Average withdrawal time via bKash and Nagad: 5 to 15 minutes.
• Bank transfers may take up to 4 to 24 hours.
• Withdrawals can only be made to the payment method registered on your account.
• Identity verification is mandatory on your first withdrawal.

Suna 101 reserves the right to temporarily suspend withdrawals and conduct an investigation if fraud or a policy violation is suspected. Any funds legitimately owed will be released once the investigation is complete.

Suna 101 offers a variety of bonuses — welcome bonuses, free spins, cashback, referral bonuses, and more. Each bonus comes with its own terms and conditions.

• Wagering requirements are clearly stated for every bonus.
• Claiming a bonus is entirely optional.
• You cannot claim a new bonus while another bonus is still active.
• Bonuses are generally valid for 7 to 30 days — they will be automatically cancelled once expired.
• A maximum withdrawal limit may apply to winnings earned from bonuses.

If bonus abuse is detected — such as using multiple accounts to claim bonuses or arbitrage betting — all bonuses and associated winnings will be voided and the account may be closed.

The outcome of all games on Suna 101 is determined by a certified RNG (Random Number Generator). Results are completely unbiased and never predetermined.

• All games are regularly audited by internationally accredited third-party organizations.
• RTP (Return to Player) statistics are published for every game.
• Any result caused by a technical game error will be considered void.
• Winnings resulting from a software error are not required to be paid out.
• If your internet connection drops during a game, your game state will be saved.

Suna 101 reserves the right to modify game rules, remove existing games, or add new ones. Any such changes will be communicated in advance.

The following activities are strictly prohibited on Suna 101. Any such activity, once detected, will result in immediate action:

• Creating or using multiple accounts.
• Use of bots, automated software, or hacking tools.
• Exploiting any game bug or vulnerability.
• Money laundering or any illegal financial transactions.
• Attempting to interfere with the platform's security systems.
• Colluding with other members to abuse bonuses.
• Creating an account with false information or attempting to bypass the verification process.

Suna 101 takes your personal information seriously. Full details on how we collect and use your data can be found in our Privacy Policy.

• Your personal data is encrypted using SSL/TLS 1.3 protocol.
• Your information is never shared with third parties — except where required by law.
• Gaming transaction records are retained in accordance with regulatory requirements.
• You may request to view, correct, or delete your personal information at any time.

For more details, visit our Privacy Policy Read.

Suna 101 prioritizes responsible gaming. We have a range of protective measures in place to ensure that entertainment never turns into a problem.

• Set your own daily, weekly, and monthly deposit limits.
• Option to take a self-exclusion break for a set period of time.
• Option to set gaming time limits.
• Option to permanently close your account if needed.
• Contact information for Responsible Gaming specialists.

You may request to close your account at any time. Simply contact Suna 101 customer support and we will take care of the process.

• Please withdraw any available balance before closing your account.
• Any active bonuses will be cancelled if the account is closed.
• Suna 101 may close an account without notice for any violation of its policies.
• Contact support to reopen a closed account.

Once a self-exclusion is requested for Responsible Gaming, your account will not be reactivated before the specified period ends.

Suna 101 reserves the right to amend, add to, or remove any part of these Terms and Conditions at any time. Any changes will be announced on the platform and communicated to your registered email address.

• The effective date of any updated terms will be clearly communicated.
• Continued use of the platform after any changes will be considered your acceptance of the updated terms.
• In the event of a dispute, we will first attempt to resolve it through our customer support channel.
• If a dispute cannot be resolved, it will be settled through international arbitration.

If you have any questions, complaints, or suggestions, our customer support team is always here to help. We take every matter seriously.